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Patriot Depot

Patriot Depot

patriotdepot.com
What is your customer experience with Patriot Depot?

Patriot Depot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Patriot Depot has a 1.7 star rating from 13 reviews with mostly dissatisfied customers reporting slow shipping, billing issues, and frequent refund requests; many cite unresponsive customer service and disconnected phone lines.

Key Takeaways for Future Customers

  • Check Patriot Depot reviews before ordering and be prepared to follow up on billing or missing shipments.
  • Expect difficulty reaching customer service and consider payment protections for refunds.

Negative Feedback / Risk Areas

  • Repeated Patriot Depot customer complaints about charged cards without invoices or shipped items.
  • Many report no responses to emails and disconnected phone numbers.

Positive Feedback

Some buyers noted good t-shirt designs and previous problem-free orders and that the site appears in search results.

View full overview ›

Media from reviews

Patriot Depot - Defective hat pd823821
Patriot Depot - Hat logo was not centeredPatriot Depot - Hat logo was not centered - Image 2Patriot Depot - Hat logo was not centered - Image 3
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Show reviews that mention
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Edward C Rba
map-marker Kings Mountain, North Carolina

I haven't gotten no invoice on my order My money has been gone from my bank account

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I ordered something; I don't even remember what I ordered, but they are taking my money out of my account and have given me no invoice, no email, or nothing.

User's recommendation: Be careful who you order from

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Gary Z Img

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective hat pd823821

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Patriot Depot - Defective hat pd823821

Brim sowed on crooked Hat is defective. Tried to reshape it and was not successful

Would like a replacement.

Preferred solution: Full refund

User's recommendation: Careful

View full review
Quashawn Hik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Belleville, Illinois

Hat logo was not centered

AI Highlights
  • - Freedom hat arrived with 1/4 inch off-center logo.
  • - Replacement hat sent; logo still off-center.
  • - Refund/return requested; weeks with no reply.
Patriot Depot - Hat logo was not centered
Patriot Depot - Hat logo was not centered - Image 2
Patriot Depot - Hat logo was not centered - Image 3

I ordered a "Freedom" logo hat and the logo was off center by 1/4". I requested a new hat with a corrected logo and they promptly replied that they would send a new hat with a centered logo.

After receiving the new hat it had the exact same problem. I have since requested my money back and offered to return both hats and have not received a reply for weeks now.

I sent them follow up emails and still no reply. I would suggest purchasing from a different vendor seeing as how this company has low quality products and does not correct their deficiencies.

Loss:
$34

Preferred solution: Full refund

User's recommendation: Buy from a different vendor

View full review
Resolved
Dawn B Viy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Resolved: Charge for item and not received

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AI Highlights
  • - Charged for 3 items but only 2 delivered.
  • - Order placed Sep 30; no reply after emails Oct 30, Nov 3, Nov 9.
  • - Phone number listed is disconnected.
Updated by user Dec 04, 2025

Company fixed the issue and I have been provided with product or service ordered. Numerous emails since the order was placed September 2025, they finally acknowledged the emails and sent the product in December 2025.

Updated by user Dec 04, 2025

Patriot Depot did send me the shirt- the description and picture on their site showed a bright white, however they sent me more of a dingy off-white. Where they did the screen print for FREEDOM, you can see the marks/imprint around that giving it even more of an off white color.

Hopefully this will go away once washed. They did resolve the issue but I would not recommend the company due to poor quality of their products, timeliness of their orders and difficulty communicating with them to resolve the issue.

Updated by user Dec 02, 2025

Patriot Depot finally responded to my email, they say they will send the shirt. Once I receive it, I will update!

Updated by user Nov 24, 2025

I just tried to call Patriot Depot from the number provided on Pissed Consumer, the call did not connect/no one answered. Still no resolution.

Updated by user Nov 21, 2025

I cannot get in touch with customer service, I have emailed them 3 times with no response. The number I found is disconnected, and they have not responded to my complaint through this website.

Original review Nov 19, 2025
Charged for 3 items and only received 2 items. Order was placed on Sep 30th - I emailed the customer service at Patriot Depot on Oct 30, Nov 3, Nov 9 and no response to any of them. I just tried to call the number provided by this site and it is disconnected.
Loss:
$39
Pros:
  • Tshirt was ok
Cons:
  • Slow to ship
  • No response from email for customer service

Preferred solution: Refund on the item not received

User's recommendation: Do not order from them

View full review
Anonymous
map-marker Milwaukee, Wisconsin

2 orders canceled

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Ordered 1 item but instead 2 was purchased which I don't want. A Betty Ross flag and a red hat. So how can this be fixed??

User's recommendation: Be careful on what you order.

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Resolved
JoLon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Doesn’t ship orders!

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AI Highlights
  • - Ordered 4 tees; only 2 arrived.
  • - The 2 didn't ship; only a UPS label was created.
  • - Customer service was non-existent; I filed a credit card dispute.
Updated by user Nov 18, 2025

Company fixed the issue and I have been provided with product or service ordered. After filing a dispute with my credit card company.

They sent the 2 shirts.

Customer service still has never responded. Very poor business practices.

Original review Oct 27, 2025

Ordered 4 t-shirts; 2 actually arrived. But the 2 we really wanted never came.

They only created the UPS label. Customer service is non-existent; I had to file a dispute with our credit card company. I placed my order without checking all customer reviews, something I never do. Had I checked, I would have ordered elsewhere.

The reviews are very similar to mine. Such a waste of time, and I've had to provide my credit card company with additional information on this dispute.

Loss:
$44

User's recommendation: Don’t do it!

View full review
Connell Vpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order status

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AI Highlights
  • - Hats ordered on 10-22-2025 have not arrived.
  • - They suspect this is a scam and will contact a friend who handles such cases.
Updated by user Nov 12, 2025

They don’t deliver on customer service, they want you to pay out money to talk to a live person. I’ve turned over to the FBI.

Original review Nov 11, 2025

What you can do is send me the hats that I ordered, on 10-22-2025. I cant believe that it has taken this long to receive my hats, Im beginning to wonder if this is a scam. If so Im going to a friend of mine that handles such cases.

View full review
Christine H Yhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NEVER SHIPPED ITEMS AFTER CHARGING MY CREDIT CARD!

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AI Highlights
  • - Two Patriot Depot shirts did not arrive.
  • - They say short-staffed; I'll request a refund.
  • - Tracking shows a label created 9/27/25; UPS awaiting shipment.

The day Charlie Kirk died, I ordered three shirts from three different companies with the intent of wearing one of them to an October rally. Two of the shirts arrived; however, the ones I ordered from Patriot Depot never did.

I contacted their customer service numerous times and was repeatedly told they were short-staffed, yet they kept sending advertisements to my email. I'm going to request a full refund for the two shirts I've paid for. If they refuse to refund my credit card, I'll file a CFPB complaint against them for fraud.

The tracking shows a shipping label was created for my shirts on 9/27/25 (16 days after I ordered them); yet according to UPS, they are still waiting for Patriot Depot to give them the shirts for shipping. It's now 10/5/25.

Loss:
$55
Cons:
  • Poor shipping
  • No customer service
  • Excuses only

Preferred solution: Full refund

User's recommendation: Shop at The Red First or Etsy if you want to receive what you paid for.

View full review
1 comment
Christine H Yhe

Despite the delay in shipping, their shirts were the finest quality we've received to date. We ended up ordering from another company when their shirts didn't arrive.

We also ordered from two other companies since we'll be in Texas for a week after the Charlie Kirk rally. Their t-shirts arrived securely packaged and the best printing of any of the others. We'll be wearing them to the rally.

Thank You. I will make sure to update my review.

Megan S Rvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Customer Service

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AI Highlights
  • - Ordered 4 shirts in Large instead of Medium.
  • - No option to change or cancel; no contact.
  • - Shipped in Large; exchange requested, not a refund.
Original review updated Sep 30, 2025

Placed an order for 4 shirts. Accidentally ordered a Large instead of 4 mediums, that's on me.

I immediately emailed requesting to change the order because there is NO option to change or cancel the order. There is also no telephone number to call for customer service. I received no response. About 2 weeks later I received an email that the shirts had shipped, with the large.

Okay, I will email again and request an exchange, NOT a refund. I have emailed them several times regarding this issue and they will not respond. There is no number to call. I have messaged them on Facebook and on Instagram.

I do NOT recommend ordering from this company. AVOID them and find another company.

Loss:
$30
Cons:
  • No response to emails
  • No phone number to call

Preferred solution: I just want an exchange for a different size like I asked for before the order was ever filled.

User's recommendation: DON'T WASTE YOUR TIME AND MONEY

View full review
Karianne Bjd
map-marker Chambersburg, Pennsylvania

Check on my order

Have not received my order yet. Placed it on Oct.21, very sad service,are you ripping me off,no wonder your not a patriot

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Resolved
Brenda G Keb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Merchandise Never Received – Emails Ignored

AI Highlights
  • - Ordered tote bag for $23.95 on July 2, 2025; delivery due 10–15 days.
  • - Delivery overdue; five emails unanswered; card charged; complaint filed.
Updated by user Aug 12, 2025

Company fixed the issue and I have been provided with full refund. I contacted my credit card bank and they contacted the company.

It took quite a while to get the refund. I still wouldn’t do business with them because the company changed hands and it looks like they are having a lot of issues. Give them a few months to see if they can get everything resolved and get back on solid ground with their customers before you order from them. Get on every social media platform that touches the company you are having a problem with.

Give lots of details. Be persistent.

If it’s not resolved in a couple of weeks, get back on social media and repeat your complaint. Contact your credit card company because most of them provide the service of contacting the vendor for you.

Original review Jul 28, 2025
I ordered a tote bag for $23.95 on July 2, 2025. Delivery was scheduled for 10 to 15 days later.

It is well past that date and I have emailed them five times with absolutely no response. They have taken the money from my credit card.
I have filed a complaint with the Georgia consumer affairs office at https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint/consumer-complaint-form#no-back and my credit card company is going to contact them to try to settle the issue.
A few weeks ago, they sent a note with one of their advertisements that they were now under new ownership.

New ownership same as the old ownership evidently. Nothing is worse for a company than to IGNORE customer inquiries.

User's recommendation: Don’t buy anything from these folks.

View full review
Brileigh Zsy
map-marker Port Orange, Florida

Still hav received my merchandise

Ordered Sept 27 and its Oct 21 never received my order . You can not contact them!

Send emails and the phone number is invalid. I paid thru Shop another scam

View full review
Etienne J Gpr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad business company

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AI Highlights
  • - Ordered 3 t-shirts on June 19, 2025; about $68 was charged.
  • - Received 1 t-shirt; no response to emails.
  • - An email said a label was created and canceled.
Updated by user Jul 31, 2025

Don't buy any products, is a scam business review previous email from buyer and there do the same thing not sending there product, but charge there credit cart.Also every one should fill a complaint with ag in georgia is free to fill .complain, maby there will go after theme.

Original review Jul 16, 2025

Order 3 t-shirts on June 19, 2025. My credit card showed 68 dollars and change was taken.

Received only 1 t-shirt. I sent them a multitude of emails and got no response. Finally, an email came saying a label was created and canceled.

Hi, I am pissed off at this company. I advise everyone not to buy anything from them; you will be mad.

Loss:
$25
Pros:
  • There show up in google top of search
Cons:
  • Rip of company

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy anything go somewhere

View full review

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Craig Y Efo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You have done nothing to send my T-shirts. This claim is still open

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I've been a customer for over a decade and have purchased more than 75 T-shirts. I never had a problem until this order, and no action has been taken to resolve the issue.

Loss:
$239
Pros:
  • Great constative t-shirts
Cons:
  • Terrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: n

View full review
Resolved
Winton P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Item that was paid for not shipped, 0 notifications after 3 weeks and 2 emails no response.

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Updated by user May 25, 2025

Company fixed the issue and I have been provided with product or service ordered.

Original review updated May 25, 2025

I paid for an order and nothing came not even a notification over 3 weeks ago. Item was finally sent out after i made this complaint.

User's recommendation: *** no

View full review
Resolved
David W Auz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Order never received

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Updated by user May 23, 2025

Company fixed the issue and I have been provided with apology. After various emails they finally sent the product almost 2 months late. They also included a discount card but I’m not sure if I’ll order anything else from them.

Updated by user May 14, 2025

My order has finally been delivered. 6+ weeks after order placement but at least it was finally delivered. I would have been a little more patient had they at least communicated to me the hold up.

Original review May 07, 2025

I placed an order pd707766 on 3/29 and have yet to receive it. I wonder if I can get tracking and confirmation that it was shipped as my credit card was billed. I guess I will have to get my credit card company to reverse the charge.

Loss:
$69
Cons:
  • Order never ships

Preferred solution: Full refund

User's recommendation: Don’t buy from this Company

View full review

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